Support Policy

At Haji Saheb Meat Centre, we are dedicated to providing exceptional support to our customers. Our support policy outlines our commitment to assisting you with any inquiries, concerns, or issues you may encounter. Please review the following guidelines:

1. Contact Channels:

• We offer multiple channels for contacting our support team, including:
  • Email: hsmeatcentre@gmail.com
  • Phone: +91 700378505
  • Live Chat: Available on our website during business hours [8:00 AM TO 8:00 PM]
• You can also visit our physical location for in-person assistance 284 D H Road Opp Behala Police Station Kolkata, west bengal, India 700060 .

2. Business Hours:

• Our support team is available to assist you during the following hours [8:00 AM TO 8:0 PM].
• Any inquiries or requests received outside of business hours will be addressed promptly during the next available support window.

3. Response Time:

• We strive to respond to all inquiries and support requests within [specify time frame] during business hours.
• Response times may vary depending on the complexity of the issue and the volume of inquiries received.

4. Issue Resolution:

• Our support team is committed to resolving your inquiries and issues in a timely and efficient manner.
• We will work diligently to understand the nature of your concern and provide appropriate solutions or assistance.

5. Escalation Process:

• If you feel that your inquiry or issue requires further attention, you may request to escalate the matter to a supervisor or manager.
• We will escalate issues internally as necessary to ensure prompt resolution and customer satisfaction.

6. Feedback and Improvement:

• We welcome your feedback on our support services and continuously strive to improve the customer experience.
• Please share your thoughts, suggestions, or concerns with us, as they help us enhance our support processes.

7. Confidentiality and Privacy:

• We respect your privacy and handle all support inquiries with the utmost confidentiality.
• Your personal information will only be used for the purpose of assisting you with your inquiry or issue.

8. Policy Updates:

• Haji Saheb Meat Centre reserves the right to update or modify our support policy at any time. We will notify customers of any significant changes via our website or other communication channels.

Thank you for choosing Haji Saheb Meat Centre. We are here to support you every step of the way!

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